Refund policy

We accept returns for damaged, defective, or wrong items only.

ELIGIBILITY
- Contact us within 48 hours of delivery
- Include order number + photos of the issue
- Email: info.shoppikko@gmail.com

NOT ELIGIBLE
- Used, washed, or tampered items
- Returns without prior approval
- Customer-damaged items

REFUND PROCESS
Approved refunds processed in 5–7 business days to original payment method.

CANCELLATIONS
Cancel within 12 hours of placing order. Email us immediately at info.shoppikko@gmail.com. No cancellations after dispatch.